Wednesday, July 24, 2019
E-government Model Essay Example | Topics and Well Written Essays - 1000 words
E-government Model - Essay Example These studies indicate a definite trend whereby the researchers have utilized various means of analyzing and assessing user behavior to arrive at a logical conclusion regarding the factors influencing them to adopt e-government services offered by the government. For instance, Reddick (2005) has utilized a systematic approach to study the citizen behavior by observing their interaction with the government. Such observation acts an effective tool in analyzing citizen behavior and attitude and affords the researchers in estimating and understanding the concerns and grievances of the citizens and overcome them to achieve desired results. The successful adoption and implementation of any e-government model depends on the attitudes of the users, which in turn is influenced by a combination of factors such as perceived usefulness of the e-government model as well as socio-cultural influences (Chen and Thurmaier, 2005; Kumar et al., 2007; Al-Shehry et al., 2006). According to Venkatesh et a l., (2003) the term social influence refers to "the degree to which peers influence the use of the system". It could be either positive or negative and is the key factor that motivates / de-motivates individuals to adapt to a given situation. Various studies have indicated that the collective culture of a country provides an informative insight into the manner in which people behave and their likely reaction towards a new situation (Carter and Weerakkody, 2008; Dimitrova and Chen, 2006).
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